Robust solutions for Member and Patient services as well as Payer and Provider support.
Our experienced healthcare teams provide solutions that improve member and patient experience all along the servicing journey
Whether dealing with member coverage inquiries or managing patient appointments, our team can develop a customized solution that addresses your unique needs and requirements.
Our multi-lingual team members are available 24/7, 365 days a year to make sure your coverage is available anytime, anywhere.
Back Office Support
We provide a wide range of back-office services, including scheduling, recruitment, billing inquiries as well as claims management and adjudication.
“All our members are unique and require their specific needs to be met, and Iterum has helped us guarantee a pleasant experience for our customers.”Healthcare
“I highly recommend them to anyone looking for an outsourcing provider. They are helpful and make an effort to make sure we are happy with their services.”Marketing
“Iterum has been able to adapt to our continuously changing needs while successfully delivering the results we are looking for.”Healthcare
“Working with Iterum has been a pleasure. We have worked with them for a year now and we have seen how they have helped us increase our sales. They are much more than our vendors; they are part of our team.”Telco
Medical Device Company Reduces Error Rate and Saves Money with Pareto Database Solution
OUR MULTILINGUAL TEAMS
of experts work in-center and at-home in Central America, South America, and the Caribean.