Why iterum?
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About us
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About us
It all started with a grueling bike ride and a great idea. One fine day in 2019, Joe Fidanque and Miro Batista hit the road and returned with a plan: to once again create an impactful and successful BPO company. Since 2002, Joe and Miro have been instrumental in establishing a robust BPO industry in Panama and shaping successful nearshore CX operations for numerous Fortune 1,000 companies. Today, they bring that wealth of experience and knowledge to Iterum Connections with a vision: to build an agile, scalable, innovative company that can ensure its partners’ success.
This is who we are
Our mission and vision drive everything we do, they define us as a company and inspire all of our teammates in striving to reach their goals.
“All our members are unique and require their specific needs to be met, and Iterum has helped us guarantee a pleasant experience for our customers.”
Healthcare 
“I highly recommend them to anyone looking for an outsourcing provider. They are helpful and make an effort to make sure we are happy with their services.”
Marketing
“Iterum has been able to adapt to our continuously changing needs while successfully delivering the results we are looking for.”
Healthcare
“Working with Iterum has been a pleasure. We have worked with them for a year now and we have seen how they have helped us increase our sales. They are much more than our vendors; they are part of our team.”
Telco
“All our members are unique and require their specific needs to be met, and Iterum has helped us guarantee a pleasant experience for our customers.”
Healthcare
“I highly recommend them to anyone looking for an outsourcing provider. They are helpful and make an effort to make sure we are happy with their services.”
Marketing
“Iterum has been able to adapt to our continuously changing needs while successfully delivering the results we are looking for.”
Healthcare
“Working with Iterum has been a pleasure. We have worked with them for a year now and we have seen how they have helped us increase our sales. They are much ore than our vendors; they are part of our team.”
Telco
