Cutting-edge solutions for every stage in the customer journey.

iTerum Connections Choose Agility

Choose agility and innovation. Choose Iterum.

Iterum Connections is a cloud-native, omnichannel business process outsourcing (BPO) provider with in-center and at-home operations in Panama, Jamaica, and Colombia.

We use flexible cloud technologies and proactively innovate to solve every challenge in the customer lifecycle, giving you the power to transform your customer experience and grow your business.

iterum Connections

The most reliable management of your outsourced customer support

Solutions

Using the best in robotic process automation, chatbots, and artificial intelligence, we’re able to provide next-generation solutions at cost-effective rates.

R

Tech Support

R

Compliance and Security

R

Innovation

R

Sales

R

Financial Care

R

Customer Experience

Iterum Home

24/7 Omnichannel support: voice, chat, email, social, SMS

Cost savings, efficiency boost, process improvement

Cost savings, efficiency boost, process improvement

Identify verification, credit monitoring, risk assessment

Identity verification, credit comnitoring, risk assessment

Increased upsell opportunities and outbound sales

Increased upsell opportunities and outbound sales

Frost and Sullivan

2021 Entrepreneurial company of the year

Industries

Your customers deserve the best possible experiences, and Iterum delivers.

All Case Studies

Our experienced leadership has served top global brands for over 20 years

Our experienced leadership has served top global brands for over 20 years.

Learn more about iterum

Locations

Our multilingual teams of experts work in-center and at-home in Central America, South America, and the Carribean

R

Panama

R

Jamaica

R

Colombia

R

Work from Home

Experience our locations

Careers

At Iterum, we’ve built a dynamic, vibrant, and inclusive culture that thrives off the happiness of our employees. Iterum is a place to grow your skills, boost your knowledge, and learn new capabilities, getting you ready for the next step of your career, wherever you choose to take it.

Top brands and exceptional people

Professional growth opportunities

Attractive salaries

Extended health care benefits