Why Companies Choose Iterum in Colombia

A Growing Hub for BPO & Customer Experience

  • Large Talent Pool – 11 million people in Bogotá, home to 23% of Colombia’s total population.
  • Bilingual Workforce – 71% of Colombia’s bilingual professionals are based in Bogotá.
  • Established BPO Industry – A mature outsourcing sector with decades of experience.
  • Tech-Driven Operations – Strong internet infrastructure ensures seamless remote and on-site support.
  • Latin America’s Business Hub – Bogotá is home to top multinational companies and innovation centers.

Strategic Location

  • 816 weekly direct international flights – Quick, seamless access to the U.S. and global markets.
  • 5-minute drive from the airport – Convenient location for business operations and executive visits.
  • Well-Connected Transit System – Employees have access to bus depots and major highways for easy commuting.
  • BPO Growth Leader in Latin America – A key destination for global outsourcing and nearshore services.

Workforce & Business Strengths

  • High-Education Rates – A large percentage of Bogotá’s workforce has university degrees and specialized training.
  • Strong U.S. Cultural Affinity – Employees trained to meet American customer service expectations.
  • Cost-Competitive Operations – Lower operational costs compared to onshore U.S. services.

Meet Our Team

A Team That Delivers Results

Our Bogotá site provides customer support, technical assistance, and back-office solutions, blending bilingual talent with deep expertise in multiple industries.

Inside Our Bogotá Culture

  • Expert-Led Support – Skilled teams offering tailored, high-quality solutions.
  • Flexible & Scalable – Operations designed to adapt quickly to business growth and demand shifts.
  • Industry Leaders – A workforce that understands complex industry needs and regulatory standards.

Ready to

Transform

Your Customer Experience?​

Iterum Connections is here to help you scale your operations, streamline workflows, and deliver exceptional customer support. Let’s take the next step together.