Our Timeline
Every step counts
Awards
At Iterum, we express our sincere gratitude to both our clients and dedicated employees. The acknowledgment we receive transcends mere words.
2021
BEST PRACTICES AWARD
Central american and caribbean customer experience outsourcing services entrepreneurial company of the year award.
2023
BEST PRACTICES AWARD
Latin American nearshore customer experience outsourcing services competitive strategy leadership award.
Certifications
Our certifications aren’t just badges — they’re promises. Each one reflects our dedication to doing things the right way, every time.
Partners
Every step we take is strengthened by the people we walk with. Thank you to the partners who help move our vision forward.
AmplifAI
AmplifAI is the #1 AI-enabled platform for performance and CX management—built specifically for contact centers.
Five 9
Five9 is one of the leading contact center providers. Trusted contact center provider and Leader in cloud-based contact center software.
WorkGenda
Is the only truly automated Workforce Management solution available in the market.
Zendesk
At Zendesk we’re on a mission to simplify the complexity of business and make it easy for companies and customers to create connections.
Focus on your core business, while we elevate your customer experience.
Locations
OUR MULTILINGUAL TEAM
of experts work in-center and at-home in Central America, South America, the Caribbean, Mexico and the U.S.
USA
Colombia
Jamaica
Mexico
