U.S. Call Center & Customer Service Outsourcing
Built in Sarasota, powered across the Americas — for support that’s smart, scalable, and seamless.
Why Companies Choose Iterum in the U.S.
U.S.-Based Leadership & Compliance
- Sarasota, Florida HQ ensures oversight and alignment with U.S. business needs.
- Fully compliant with PCI-DSS, HIPAA, and SOC 2 security standards.
- U.S.-based account management & compliance teams for seamless communication.
Business-Friendly Environment
- No state income tax and business incentives for cost-efficient operations.
- Strategic location with direct flights to major U.S. cities.
- Access to a highly skilled bilingual workforce (English & Spanish).
Strong Infrastructure & Accessibility
- High-speed connectivity & tech infrastructure for uninterrupted operations.
- 15-minute drive to Sarasota-Bradenton International Airport.
- Proximity to major highways for easy access to key business hubs.
Skilled Workforce & Cultural Fit
- Bilingual workforce (English & Spanish) ensures seamless customer interactions.
- Strong labor force adherence, with a high retention rate and reliable workforce.
- Close alignment with U.S. business culture for smoother operations.
Meet Our U.S. Team
What We Do Here
- Executive Leadership & Strategy – Overseeing global operations.
- Compliance & Security Management – Ensuring top-tier regulatory adherence.
- Client Engagement & Account Management – Supporting U.S. clients directly.
Culture & Work Environment
- Collaborative & growth-driven team focused on innovation.
- Strong operational coordination with nearshore teams.
- Customer-centric mindset to deliver exceptional service.
